I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup

Issue

User-added image


Step 1: Ensure the link between the mydlink camera and the router is good. (The router must be online) and the camera must be powered on with a GREEN LED.

Step 2: Reset the mydlink camera to factory defaults:

  • Locate the reset pinhole located on the back of the mydlink camera
  • Press and hold the RESET button for 6-10 seconds while your camera is powered on. The LED will turn RED and the camera will reboot.

User-added image

Step 3: Close and re-run the setup wizard

Rank: 1.5

These may also help:

  • Active X fails to install during my mydlink camera setup Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • How to add 2nd camera to the same mydlink account? Read Answer
  • I'm using the Setup Wizard for my camera, but it won't let me save the camera's password. Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • What should I do if I forget my mydlink-enabled products device password Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer